Target Security Specialist

Target • Clinton Township, MI

108d • $18

About The Position

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, “I love Target!” When you work at Target, you're helping every family discover the joy in everyday life. You're working alongside a dedicated team that cares, grows, and wins together. A team that is inclusive, makes connections, and brings their passion and pride to all that they do. You will deliver a destination shopping experience by providing a safe and secure environment for our guests and mitigate shortage risks in order to drive sales. Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the skills using intelligence-led tactics to keep team members and guests safe and secure, experience in crisis response, safety and crowd management; providing support to both guests and team members, skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage, and the ability to utilize Target's video surveillance system.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and other team members.
• Learn and adapt to current technology needs.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.

Nice To Haves

• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.

Responsibilities

• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor.
• Help guests find the products they are looking for in-store and online.
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents.
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests.
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance.
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
• Submit appropriate documentation in the system for all incidents following AP policy and procedures.
• Understand and appropriately use the video system.
• Train team members to apply merchandise protection and audit execution.
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership.
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas.
• Model working safely while maintaining a clean store for guests and team members.
• Provide service and a shopping experience that meets the needs of the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Perform all other duties based on business needs.

What This Job Offers

• Industry: General Merchandise Retailers
• Education Level: High school or GED