Taproom Ambassador
About The Position
As the Taproom Ambassador you will be a source of knowledge on all things MadTree. Helping to guide the experience of our guests as they arrive and navigate our popular Oakley Taproom. Whether a guest needs directing to the Private Event they are attending or a complimentary table reservation they are a part of, how to order food from our Kitchen, or selecting and purchasing pre-package beverages to take home or colorful merchandise options in our retail space, you will be driving their experience through the warm and welcoming experience your provide. You will also be an avid MadTree Brewing Company ambassador who lives out our behaviors of…Connect, Grow, and Give a Fck. We’re ideally looking for someone with 1+ years experience in a sales, host or similar role in a restaurant, bar, or retail environment (but we are willing to train), and some of your responsibilities will include…
Requirements
- Accepting Applicants Aged 21+ years
- Must have some availability on Sundays
- 1+ years experience in a sales, host or similar role in a restaurant, bar, or retail environment (but we are willing to train)
Responsibilities
- Delivering a warm and welcoming experience to all guests; facilitating all guest requests and needs, and resolving or escalating any guest concerns or issues.
- Exceeding the expectations of your guests through the execution of our Service Sequence.
- Have a knowledge and understanding of table reservations in the taproom for each shift, assisting guests as they arrive to locate their table(s) quickly and efficiently.
- Processing payments, including cash, credit, and contactless payment methods accurately while following company rules on money handling.
- Execute the rotating merchandising displays from planograms provided by Leadership.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
