Talent Strategy Partner- West Palm Beach

ServiceNow•West Palm Beach, FL

28d•Onsite

About The Position

We are seeking an experienced and strategic Talent Strategy Partner to play a pivotal role in driving our company's talent growth and development in West Palm Beach (WPB), Florida-a key and critical market for ServiceNow's long-term expansion. This individual will serve as "feet on the ground" to support the broader HR organization as it works to build talent strategies to build a local talent community. This individual will serve as the connective tissue across our HR - including Talent Acquisition, Workforce Planning, Culture, and Early-in-Career teams - ensuring that our local talent strategies align with enterprise goals and deliver a best-in-class employee experience. They will also be the voice back to the HR team providing local feedback and insights that will help shape the ServiceNow West Palm Beach talent approach.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ years of progressive HR experience in roles such as HRBP, Talent Strategy, or Workforce Planning.
Demonstrated experience developing and implementing talent strategies in high-growth or new-market environments.
Proven ability to collaborate across HR disciplines and partner effectively with leaders at all levels.
Strong business acumen with the ability to link people strategy to business outcomes.
Excellent communication, stakeholder management, and project management skills.
Must live locally - this is not a remote position, and will require office attendance 3 days a week

Nice To Haves

Familiarity with the Florida talent market or similar regional ecosystems strongly preferred.

Responsibilities

Strategic Talent Development Assistance
Assist HR Business Partners (HRBPs) and functional leaders to develop and execute integrated talent strategies that support growth in West Palm Beach.
Translate company-wide talent priorities into localized plans that attract, retain, and develop talent in the region.
Work with Workforce Planning to identify critical skill needs and ensure alignment with future workforce demand. Talent Acquisition & Pipeline Growth
Collaborate closely with Talent Acquisition and Early-in-Career teams to support local hiring initiatives, campus engagement, and recruiting events.
In partnership with TA, build strong partnerships with local universities, workforce boards, and community organizations to grow regional talent pipelines.
Support initiatives that expand the company's visibility and employer brand in the South Florida market. Employee Experience & Onsite HR Support
Serve as the onsite HR representative in West Palm Beach, providing HR guidance and fostering a connected, engaging employee experience.
Partner with Workplace Services, Communications and HR functions to support cultural alignment as the office begins to grow.
Act as a key resource for local managers and employees, ensuring HR services are accessible and responsive. Cross-Functional Collaboration
Work closely with the WPB Program Manager (under Workplace Services) and other local leaders as part of a cross-functional "WPB Squad" to coordinate initiatives supporting the market's growth.
Provide local insights to inform enterprise-level talent planning, location strategy, and employee engagement efforts.