About The Position

The Talent Operations Compliance Manager is responsible for leading the North American pre-boarding compliance team. This role drives execution on the day-to-day administrative tasks of the team related to pre-boarding. This hands-on leader collaborates with stakeholders to provide consultation, process design and project management of program implementations and initiatives that impact the associate experience. You are a person that thrives in an environment where everyday is different and you enjoy the variety. You take a player coach approach with your team to drive results and engage the team.

Requirements

  • Bachelor’s degree in Human Resources, Business or related field or equivalent education and experience
  • Minimum 5 years’ related experience in Human Resources, Talent Acquisition or Compliance
  • Minimum 3 years’ experience leading a team
  • An associate first mindset with dedication to internal customer service and company culture
  • Excellent verbal and written communication skills; demonstrated ability to effectively with peers, management, teammate and vendors
  • Excellent organizational and time management skills
  • Excellent attention to details
  • Ability to manage expectations, process and multiple projects simultaneously
  • A roll up your sleeves and dive in approach with willingness to assist other functions as needed to achieve or exceed department and company business objectives
  • Ability to work with little supervision and deliver results
  • Willingness to take accountability and ownership for both success and areas of opportunities
  • Strong data driven mindset to help inform decisions

Responsibilities

  • Lead the team that supports pre-employment requirements to ensure compliance with processes, service legal agreements, and requirements for onboarding and rescreening as appropriate.
  • Resolve and escalate discrepancies, in a timely and efficient manner
  • Manage vendor relationships to ensure high service levels are met
  • Stay abreast of provincial, federal, state and local legal requirements by studying existing and new legislation, ensuring adherence to requirements and advising internal teams and management on needed action.
  • Serve as a player coach; jumping in to coach the team on best practices
  • Regularly audit systems and data to ensure compliance with applicable laws and regulations
  • Partner with internal stakeholders to foster a collaborative environment ensuring full support of Acosta Groups enterprise-wide objectives
  • Analyze the data from the case management system to inform areas of focus for improvement for the broader team
  • Actively participate in cross functional projects that help drive delivery on company goals
  • Maintain confidentiality of department and associate information according to established practices
  • Perform other duties as required and/or assigned.
  • Have a deep understanding of compliance and ensure the organization’s compliance with provincial, federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
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