Talent Manager (Administrative & Customer Support)

Robert Half • Westlake Village, CA

2d • $68,640 - $71,000

About The Position

Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community. The typical salary range for this position is $68,640 to $71,000. The salary is negotiable depending upon experience and location. Qualifications: BA/BS degree preferred. 1+ years administrative or customer support experience preferred. 2+ years’ experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment. Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long-term relationships. Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce). Knowledge and familiarity with administrative and customer support department operations. Positive attitude and an engaging businesslike approach.

Requirements

• BA/BS degree preferred
• 1+ years administrative or customer support experience preferred
• 2+ years’ experience with Business Development in a Metrics Driven environment
• At least one with success in developing new business in a multi‐call, multi‐decision maker environment
• Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long-term relationships
• Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
• Knowledge and familiarity with administrative and customer support department operations
• Positive attitude and an engaging businesslike approach

Responsibilities

• Negotiating and developing business with new and current clients
• Marketing our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments
• Recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities
• Managing ongoing engagements to deliver outstanding customer service to both clients and candidates
• Providing ongoing communication and career guidance to candidates
• Participating in local trade association and networking events to increase Robert Half’s presence in the local business community

Benefits

• EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER
• PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.
• UPWARD MOBILITY
• TOOLS FOR SUCCESS
• RESPECTED WORLDWIDE
• OUTSTANDING CORPORATE RESPONSIBILITY

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees