Oliver Wyman - Talent Manager

Marsh McLennan•New York, NY

1d•$85,000 - $115,000•Hybrid

About The Position

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. The CCG (Core Consultant Group) is Oliver Wyman’s pool of early-tenured consultants. The CCG typically have between 0-4 years of consulting experience and join at entry-level as university graduates. The Talent Manager is primarily responsible for the staffing and performance management of ~40-50 consultants; are in constant contact with their consultant group to know and understand their current strengths, development objectives, personal preferences and career goals. They also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues. A successful Talent Manager will proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. They will work in a tight knit team against demanding timelines to help deliver Oliver Wyman’s business model. This is a hybrid role that requires a presence in our midtown office 3 days per week. There is no option to be fully remote.

Requirements

Bachelor’s Degree and 3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners-Consultants) as well as projecting confidence in the message that you are delivering
Strong Microsoft Excel and PowerPoint skills; as well as an ability to learn new tools and become a super-user of the systems/databases utilized by the TM team
A strong attention to detail and high level of accuracy as you may be asked to juggle several tasks at once; as well as the ability to organize, prioritize and manage own time effectively to meet deadlines
Ability to work with confidential data

Nice To Haves

Management consulting and/or Human Resources experience preferred

Responsibilities

Ownership of the project staffing for your consultant population (~40 - 50 consultants, in NYC)
Track your consultant’s performance, skills and development needs to help guide their growth and progression within OW
Assist your consultants with any employee relations issues or general Human Capital questions
Coordinate with the Learning and Development team on appropriate training for your consultants
Ensure consultant files (bio slides, project reviews, technical skills, etc) are kept current and readily available for project proposals
Understand the performance management framework and competency model and how it applies to own consultant's situations
Participate in monthly meetings to discuss consultant performance and highlight any situations that require additional follow up
Support the Regional TM Head in running the semi-annual performance management process; including the analysis of performance outcome results
Help to ensure all projects are staffed via our weekly staffing process (working across the TM community) by understanding the pipeline and what specific skills are needed for each request
Coordinate and interact daily with the TM team to provide “best fit” solutions on projects
Help to make tough staffing decisions across the Industry and Capabilities Teams and ensure we are meeting client needs
When consultants are available; manage all non-billable requests to effectively utilize their time