Talent Manager (Administrative and Customer Support)

Robert Half • Quincy, MA

9d • $55,000 - $65,000

About The Position

Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

Requirements

• BA/BS degree preferred
• 1+ years administrative or customer support experience preferred
• 2+ years’ experience with Business Development in a Metrics Driven environment
• At least one with success in developing new business in a multi‐call, multi‐decision maker environment
• Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships
• Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
• Knowledge and familiarity with administrative and customer support department operations
• Positive attitude and an engaging businesslike approach

Responsibilities

• negotiating and developing business with new and current clients
• marketing our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments
• recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities
• managing ongoing engagements to deliver outstanding customer service to both clients and candidates
• providing ongoing communication and career guidance to candidates
• participating in local trade association and networking events to increase Robert Half’s presence in the local business community

Benefits

• group health insurance benefits (medical, vision, dental)
• flexible spending and health savings accounts
• life and accident insurance
• adoption, surrogacy and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• Robert Half provides paid time off for vacation, personal needs, and sick time
• opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level