Talent Engagement Specialist – $22.00 to $22.50 per hour (Bilingual Preferred)

Equus • Las Vegas, NV

1d • $22 - $23

About The Position

We are seeking a detail-oriented and people-focused professional to join our team as a Talent Engagement Specialist. In this role, you will serve as a key point of contact, ensuring a welcoming and professional experience for clients while providing essential support to the team. This position goes beyond administrative responsibilities. You will actively engage with individuals, coordinate activities, and contribute to the overall success of our programs and services. The ideal candidate will be highly organized, adaptable, and capable of managing multiple priorities.

Requirements

• High School Diploma or GED required; one to two years of clerical or administrative experience preferred.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent interpersonal and communication skills, both verbal and written.
• Demonstrated ability to identify challenges and implement solutions in a timely manner.
• Demonstrated ability to work independently with minimal supervision while remaining flexible and collaborative in a team environment.
• Comfortable working with individuals from diverse backgrounds in a professional and respectful manner.

Nice To Haves

• Preferred proficiency in Spanish, including speaking, reading, and writing.
• Experience in community outreach, social services, or client engagement preferred

Responsibilities

• Welcome clients in a professional and courteous manner while ensuring the front desk and computer resource area remains organized and presentable.
• Manage the front desk and resource room tasks as needed.
• Conduct client outreach, sign-in clients, schedule appointments, triage clients’ needs, and provide clients with information relevant to their inquiries.
• Accurately enter and maintain client information in the database, ensuring each case is tracked from start to completion.
• Manage incoming business calls: route to appropriate staff, return voicemails within 24 hours, and schedule appointments as needed.
• Identify and suggest process improvements to enhance workflow and client experience.
• Maintain office communications to keep information flowing efficiently.
• Maintain confidentiality and professionalism in handling sensitive client information.
• Collaborate with team members to support the success of daily operations.
• Perform all other duties and responsibilities as assigned.

Benefits

• When you join Equus, you can expect extensive learning opportunities and networking programs.
• At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.
• Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees