Talent Development Specialist

Equus Workforce Solutions • Hackensack, NJ

220d

About The Position

The position involves managing a caseload of participants and providing counseling and mentoring to help them prepare for and advance in their careers. The role includes assessing participant competencies, work history, educational attainment, skills, and abilities, and identifying challenges to finding employment while prompting them to find solutions. Regular individual meetings with participants are conducted for job search, education, job retention, and job readiness. The position requires maintaining information about area resources and employers, ensuring participant accountability and attendance, and tracking employment retention goals. The individual will also provide information on available training and jobs that lead to advancement, monitor participant progress throughout the program cycle, and facilitate access to training and employment services. The role emphasizes effective communication, teamwork, and the ability to work with diverse cultures and backgrounds.

Requirements

• Related Associate degree from an accredited university or college, or equivalent work experience.
• Related work experience.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• One to three years' experience in workforce development or related programs preferred.

Responsibilities

• Manages a caseload of participants and provides counseling and mentoring.
• Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions.
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals.
• Maintains information about area resources and employers.
• Ensures participant accountability and attendance; tracks and maintains employment retention goals.
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment.
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
• Provides information to participants on available training and/or jobs that will lead to advancement.
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle.
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files.
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency.
• Facilitates customer access to training, education, and employment services.
• Displays the ability to work with a variety of cultures, languages, educational and economic backgrounds in a classroom setting.
• Coordinates individual instruction in an orderly and professional manner.
• Improves the job readiness score of students in workshops and delivers a pipeline of work-ready customers to staff.
• Introduces Company and other tools in the classroom.
• Ensures that individual participants complete and turn in assignments as scheduled.
• Conducts follow-up outreach to students not engaged in classroom activities and documents efforts.
• Maintains student's assessments in files and student database.
• Works well in teams, business customers, and other staff.
• Communicates effectively both orally and in writing.
• Performs additional duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees