Talent Development Specialist - TJ/TMJ (930637)

Equus Workforce Solutions • Kenosha, WI

262d

About The Position

The Talent Development Specialist will meet with participants to identify barriers to employment and develop strategies to manage these issues. The role involves maintaining complete, accurate, and timely case notes and related records in manual and/or electronic systems. The specialist ensures access to supportive services and retention services for job seekers, engages with community and agency partners to generate referrals, and builds and maintains a network of community resources for participants. Additionally, the specialist manages outreach to referrals who fail to show for appointments, assists participants with the program application process, and determines program eligibility. Responsibilities also include sending out correspondence to schedule appointments, requesting employment verifications, and acquiring pay stubs when applicable. The specialist creates, updates, and ensures completion of plans according to contract deadlines, attends scheduled weekly unit meetings, and monitors and records job seeker participation in required activities. The role requires knowledge of current and future ResCare and contract-specific policies, SOPs, and Operations Memos, ensuring confidentiality of job seeker information, and protecting ResCare equipment and property. The specialist authorizes, distributes, and reconciles transportation assistance and ensures timely submission and preparation of documentation for scanning. Utilizing a trauma-informed mindset in all interactions and adopting trauma-responsive practices is essential. Other duties may be assigned as needed.

Requirements

• Preferred Associate degree in related field and minimum two years work experience in related field, or a satisfactory equivalent of education and experience
• Knowledgeable about community resources
• Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
• Ability to work independently/self-starter while remaining in communication
• Ability to work with and relate to job seekers and be culturally sensitive
• Excellent internal and external customer service skills
• Computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Bilingual a plus
• Strong communication and organizational skills

Responsibilities

• Meet with participants to identify barriers to employment and develop strategies to manage these issues
• Maintain complete, accurate, and timely case notes and related records in manual and/or electronic systems
• Ensure access to supportive services and retention services for job seekers
• Engage with community and agency partners to generate referrals
• Build and maintain a network of community resources for participants
• Manage outreach to referrals who fail to show for appointments
• Assist participants with program application process and determine program eligibility
• Send out correspondence to schedule appointments, request employment verifications, and acquire pay stubs when applicable
• Create, update, and ensure completion of plans according to contract deadlines
• Attend scheduled weekly unit meetings
• Monitor and record job seeker participation in required activities
• Know, understand, and implement current and future ResCare and contract specific policies, SOPs, and Operations Memos
• Ensure confidentiality of job seeker information and protect and secure ResCare equipment and property
• Authorize, distribute, and reconcile transportation assistance
• Ensure timely submission and preparation of documentation for scanning
• Utilize a trauma-informed mindset in all interactions and adopt trauma-responsive practices
• Perform other duties as assigned

Benefits

• Extensive learning opportunities
• Networking programs
• Opportunity to make a lasting impact on the lives of others

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Associate degree