Talent Development Director

Prime Communications Wireless Services•Sugar Land, TX

About The Position

The Director, Talent Development at Prime Communications, will design and implement scalable systems that accelerate leadership excellence, foster professional growth, and fuel organizational transformation. This role will integrate advanced AI tools with traditional leadership practices to personalize development pathways, anticipate workforce needs, and enhance decision-making across the organization. The director will be responsible for embedding leadership excellence into Prime's culture, ensuring every leader is equipped to deliver business results while reinforcing company values. Success in this role means cultivating a sustainable leadership pipeline, aligning professional development with measurable business impact, ensuring employees are well versed on all of Prime's products and services, and deploying AI-driven insights that future-proof the organization's talent strategy. With a balance of strategic vision and hands-on execution, this leader will drive cultural change, elevate performance standards, and create a dynamic work environment where employees and leaders grow faster than business demands.

Requirements

Bachelor's degree in Human Resources, Organizational Development, I/O Psychology, Business, Education, or equivalent experience required.
7 - 10+ years of progressive experience in Learning & Development, Talent, or Organizational Effectiveness
3 -- 5+ years in a senior leadership role with enterprise or multi-region scope
Ongoing professional development in leadership development, workforce planning, or change management
Proven experience building and scaling L&D functions, not just managing programs
Demonstrated success partnering with business leaders to solve performance and capability gaps
Strong business literacy -- understands P&L impact, operational drivers, and workforce productivity
Ability to influence executives and challenge leaders constructively on talent and development issues
Track record of leading teams through change, ambiguity, growth, and cultural transformation
Comfortable making prioritization tradeoffs and stopping low-value work
Deep knowledge of adult learning principles, instructional design and modern learning modalities
Experience designing leadership, manager, and critical role development programs
Ability to embed learning into the flow of work, not just formal programs

Nice To Haves

Experience in supporting large, distributed, and frontline workforces strongly preferred

Responsibilities

Design and implement enterprise-wide leadership frameworks that embed excellence into daily operations
Integrate leadership development across the employee life cycle, from onboarding to succession planning
Link leadership outcomes directly to business results through rigorous measurement, accountability, and proven return on investment
Collaborate with business leaders to ensure learning solves real operational problems and improves business performance
Create personalized growth pathways that address strengths, gaps, and career readiness
Establish continuous learning programs through multi-faceted delivery models
Expand cross-functional exposure through rotations, stretch assignments, and enterprise projects
Create a common language within the organization where emotional intelligence, self-awareness, and personal insights drive cultural change
Design AI-powered learning ecosystems (LMS/LXP, copilots, content engines, analytics, etc.)
Create a development eco-system that supports the growth and speed of the business
Use predictive analytics to anticipate capability needs and succession risks
Deploy AI-enabled coaching and assessments for real-time performance acceleration
Assemble and lead a world-class team of professional, personal, and leadership development professionals
Define goals, priorities, and KPIs to align initiatives with long-term strategies and short-term wins
Drive a culture that embodies Prime's values, fosters inclusion, and enhances employee engagement across diverse locations
Partner with Recruiting, HRBPs, and Fin Ops to align development efforts
Own the enterprise skills taxonomy and keep it dynamic using AI-driven skills inference
Identify emerging skill gaps and automate insights for proactive reskilling
Personalize learning journeys at scale using role-based, skills-based, and aspiration-based models
Improve time-to-proficiency for critical roles
Oversee the design of high-impact learning programs leadership, functional, compliance, early career, etc.)
Ensure learning experiences are practical, applied, and role-relevant
Balance internal content development with external partnerships to maximize quality and efficiency