Talent & Development Coordinator - The Ben Hotel, Autograph Collection

Sage Hospitality•West Palm Beach, FL

25d

About The Position

The Ben is stepping into a world where luxury is intentional, style has substance, and service is an art form. Overlooking the Intracoastal in the heart of West Palm Beach, The Ben attracts people who are drawn to elevated experiences, thoughtful details, and the energy that comes from doing things beautifully and boldly. This is a place for professionals who take pride in presence, crave excellence, and want to be part of a culture that is confident, refined, and unapologetically distinctive. At The Ben, you don’t just work in luxury—you help create it. Job Overview Support the People & Culture (Human Resources) recruiting function by delivering a thoughtful, efficient, and hospitality-driven candidate experience. The Recruiting Coordinator assists with candidate screening, communications, and administrative coordination related to hiring efforts. This role supports talent acquisition activities by conducting initial phone screens, coordinating interview logistics, managing requisitions, and maintaining accurate recruiting data and records. The position plays a key role in attracting and engaging talent in alignment with Sage Hospitality Group’s culture, brand standards, and business needs.

Requirements

Associate or Bachelor’s degree in Human Resources Management or a related field, or equivalent education and experience preferred.
Minimum of one year of hotel, hospitality, recruiting, or People & Culture (Human Resources) related experience preferred.
Basic PC proficiency, including applicant tracking systems and data entry, with a minimum typing speed of 45 WPM.
Ability to communicate clearly and professionally in both written and verbal formats. Bilingual fluency is a plus.
Strong hospitality orientation with the ability to operate effectively in a fast-paced environment.
Ability to manage multiple tasks simultaneously while maintaining organization, accuracy, and attention to detail.
Strong time management skills with the ability to prioritize deadlines.
Ability to conduct interviews, complete reference checks, respond to candidate inquiries, and manage phone communications.
Ability to review applications, resumes, and documentation accurately and confidentially.

Responsibilities

Post, manage, and close job requisitions in iCIMS, ensuring accuracy, timeliness, and alignment with approved hiring needs.
Screen candidates and conduct initial phone interviews to assess qualifications, culture alignment, and hospitality mindset.
Partner with hiring managers to understand current and future staffing needs and support effective hiring decisions.
Coordinate interview scheduling and candidate communications, ensuring a positive and consistent candidate experience throughout the recruiting process.
Ensure all candidates are properly dispositioned in the applicant tracking system and receive timely, professional communication during and after requisitions are closed.
Maintain recruiting materials, including brochures, applications, and hiring forms.
Assist with the coordination of job fairs, college recruiting efforts, open houses, and other talent attraction initiatives.
Conduct reference checks and coordinate background screenings through Checkr prior to hire.
Support recruiting reporting and documentation to ensure compliance with internal policies and applicable employment regulations.
Answer phones and respond to recruiting inquiries accurately, timely, and professionally.