Talent Assessments Advisor Lead

United Services Automobile Association (USAA) • Chesapeake, VA

80d • $127,310 - $243,340

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. Are you passionate about unlocking human potential and shaping the future of talent? Shape the future of talent at USAA! We're hiring a Talent Assessment Advisor Lead (director level individual contributor) to enable data-driven talent decisions. This role will primarily focus on building, deploying, and fully leveraging executive assessments and assessments for high potential talent. If you're an assessment expert with a passion for unlocking potential, apply now! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Charlotte, NC, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA, or Tampa, FL. Relocation assistance is available for this position.

Requirements

• Bachelor's degree in psychology, with a concentration or emphasis in I/O psychology, or a closely related field; 4 years of related experience may be substituted in lieu of degree.
• 8+ years in psychology field with extensive experience designing, implementing, and interpreting assessments, with demonstrable experience in pre-hire assessments OR advanced degree (e.g., Master's, PhD in I/O psychology) and 6 years designing, implementing, and interpreting assessments.
• Strong understanding of various assessment methodologies and tools (e.g., personality, cognitive ability, behavioral event interviews, 360-degree feedback).
• Proven ability to analyze data, interpret results, and translate complex information into actionable recommendations.
• Excellent written and verbal communication skills; experience presenting to senior leadership.
• Experience with talent management software and assessment platforms.
• Stays attuned to advancement in research and practice and applies those insights to work.
• Demonstrates a structured approach to problem solving while balancing competing priorities.

Nice To Haves

• Experience designing, managing, and briefing executive assessments and assessments for high potential talent.
• Experience with succession management and talent pipeline management.

Responsibilities

• Designs and implements a variety of assessment programs, including but not limited to personality assessments, cognitive ability tests, situational judgment tests, 360-degree feedback processes, and behavioral interviews, for both pre-hire and current employees.
• Conducts thorough analysis of assessment data from all sources (pre-hire and leadership development), identifying key strengths and development areas.
• Regularly evaluates the effectiveness of assessment programs, ensuring they meet organizational needs and produce valuable outcomes.
• Stays up to date on the latest assessment technologies, methodologies and leading practices.
• Collaborates closely with senior executive leadership, SR HRBPs, talent acquisition, military talent program leadership, and other key stakeholders to integrate assessment results into broader talent management practices.
• Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes.
• Ensures all assessment activities are conducted in accordance with relevant ethical, legal and regulatory requirements.
• Leads complex Talent Management projects from strategy through implementation, adoption and stabilization.
• Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs.
• Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k) and pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree