Talent Acquisition Strategy & Transformation Lead

Citizens Bank • Johnston, RI

9d • $122,000 - $150,000 • Hybrid

About The Position

As the Talent Acquisition Strategy & Transformation Lead, this role is
responsible for overseeing and driving complex, cross-functional initiatives
that translate talent acquisition strategy into real, measurable change. The
individual operates as a hands-on, execution-driven leader who is comfortable
working independently, navigating ambiguity, and making sound decisions in grey
areas. This role partners closely with Talent Acquisition leadership, talent
advisors, HR, technology, and business stakeholders to design, build, and
deliver initiatives that modernize how the organization attracts, engages, and
hires talent. Success requires flexibility, adaptability, and the ability to
shift priorities while ensuring initiatives are executed effectively and deliver
meaningful impact.

Requirements

• Previous experience in Talent Acquisition, HR transformation, talent operations, program management, or related HR or Business Strategy roles, with demonstrated success leading complex, cross-functional initiatives from concept through execution.
• Strong strategic thinking skills combined with a bias for action, comfort working hands-on in the details, and the ability to operate independently in fast-changing or undefined environments.
• Proven ability to influence stakeholders, communicate effectively, solve complex problems, and adapt approach based on shifting priorities and business needs.
• Evidence of curiosity, continuous learning, problem solutioning, and tenacity

Nice To Haves

• Bachelor’s Degree strongly preferred
• Experience with HR technology platforms, AI, automation, or process redesign initiatives, as well as familiarity with agile or human-centered design approaches.

Responsibilities

• Working independently to lead and execute talent acquisition strategy and transformation initiatives, using best practices and a strong understanding of internal and external business drivers to improve hiring outcomes, processes, and experiences. This includes translating strategy into clear project plans with defined scope, milestones, timelines, and deliverables, and personally driving execution end-to-end.
• Partnering with cross-functional stakeholders to identify needs, align expectations, and deliver solutions that improve quality of hire, speed, and overall experience for candidates, hiring managers, and recruiters.
• Leading change initiatives that redesign hiring processes, introduce new tools, automation, or AI-driven capabilities, and drive adoption through effective change management and communication.
• Acting as a trusted advisor and resource to colleagues and leaders, providing guidance, mentorship, and problem-solving support while fostering a collaborative and high-performing working environment.
• Proactively identifying and managing risks, resolving issues in real time, and adapting plans as needed to ensure successful delivery of initiatives in evolving and ambiguous environments.
• Ensuring appropriate governance and reporting by tracking progress, measuring impact, communicating status to senior leaders, and continuously identifying opportunities for improvement.

Benefits

• We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
• Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level