Talent Acquisition Operations Coordinator
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Reporting to the Talent Acquisition Operations Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Requirements
- Bachelor’s Degree or relevant work experience
- Experience or strong interest in a career in Human Resources
- Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
- Proficiency in Microsoft Word, Excel, PowerPoint, & Outlook
- Strong customer service experience
- Ability to work independently with little day-to-day supervision
- Excellent communication abilities – written/verbal
- Experience handling high-volume and multiple tasks in a fast-paced environment
- Strong organizational skills and detail-oriented
- Demonstrated problem-solving skills
- Ability to manage sensitive and confidential information
- Team player in a high-volume and fast-paced environment
Responsibilities
- Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
- Lead the new hire pre-boardi ng process (accepted offer through New Employee Orientation)
- Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
- Set up new employees in HRIS system(s)
- Run and create reports in the Applicant Tracking System.
- Continuously identify and implement ways to improve the pre-boarding experience.
- Partner with team leadership on strategic projects as they arise
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
