Talent Acquisition Business Analyst

Bank OZK•Little Rock, AR

13h

About The Position

Supports the recruitment process by performing administrative tasks that enhance the effectiveness of the Talent Acquisition (TA) function including: providing and monitoring TA metrics and reporting, assisting with system enhancements and process improvements, performing transactions in the Applicant Tracking System (ATS), developing and maintaining reports and dashboards to provide meaningful Human Resources data to drive decisions in support of business objectives, and providing day-to-day analytical support to the Talent Acquisition team leadership. Interprets and responds to queries on various HR data reporting needs to include identifying and analyzing trends in data, provides interpretation of results and actionable insights processing third party contracts and invoices, coordinates recruiting events, and maintains process and training documentation.

Requirements

Knowledge of Applicant Tracking System software and other recruitment platforms.
Knowledge of system report writer software (e.g. Cognos, Power BI).
Knowledge of employment laws and regulations as they pertain to recruitment, background screening, and hiring.
General knowledge of administrative and clerical procedures.
Ability to perform financial and statistical analysis in software, data charting, and other business or system analytics using Excel or similar technologies.
Ability to communicate effectively both verbally and in writing.
Ability to demonstrate effective interpersonal skills and interact with individuals at all levels of the organization.
Ability to demonstrate excellent customer service skills.
Ability to demonstrate effective organization skills and attention to detail, manage multiple priorities and tasks, and demonstrate a sense of urgency to fulfill business objectives.
Ability to demonstrate effective analytical, problem-solving, and critical thinking skills, especially as they relate to data analysis/reporting and process improvement.
Ability to uphold strict confidentiality in handling candidate and employee information.
Skill in using computers, Microsoft Office (i.e., Word, Excel, PowerPoint, Outlook).
Bachelor’s degree in human resources, business administration, information technology, computer sciences, or related fields, or commensurate work experience, required.
3+ years of experience in data, business, system, or financial analysis or HRIS administration required.
1+ year of experience in an administrative, Human Resources, or Talent Acquisition role required.

Nice To Haves

Experience with applicant tracking systems (ATS) preferred.

Responsibilities

Provides and monitors regular TA performance reports and metrics for senior leaders and coordinates with HRIS team on additional reporting needs.
Supports day-to-day TA operational requests around reporting, data integrity, and ad hoc requests.
Assists in developing, maintaining, and supporting a variety of regular and ad-hoc report requests to meet management requests and needs for human resource related information to various levels.
Researches and analyzes data to identify trends in data to uncover potential issues and works with the appropriate Human Resources teams to develop recommendations.
Produces impactful visualization of the insights for end user consumption.
Liaises with the HRIS team to assist with data integrity in HR systems by running routine queries to audit and analyze data.
Serves as point of contact between TA and HRIS to address system enhancements and outages and partners with recruiters, TA Operations and HRIS to identify additional opportunities to streamline processes and improve efficiency.
Coordinates, monitors and supports recruiting events, career fairs, campus visits, and community outreach including planning and tracking events, sourcing promotional materials/giveaways, and processing invoices.
Manages the TA document library and serves as the subject matter expert for process and training documentation to ensure documentation is complete and accurate.
Liaises with Corporate Marketing to coordinate employer branding activities and/or literature, assists with the design and/or engagement of recruitment campaigns, and manages approved social media platforms and Bank OZK Career Site to ensure the OZK Way is accurately portrayed.
In collaboration with the Director, Talent Acquisition, monitors and reports job board engagement activities (e.g., Indeed, LinkedIn) and manage vendor invoicing.
Assists recruiters in developing Customer Relationship Management tool (CRM) campaigns within the ATS platform and launches campaigns in a timely manner, ensuring accuracy of data and determining/monitoring appropriate follow-up parameters based on the campaign objective and audience.
Assists Director, Talent Acquisition with a variety of administrative tasks including ATS-related transactions, coordination of third-party agency contracts, ensuring accuracy and timely processing of invoices, and other administrative activities, as needed.
Participates in ad-hoc talent acquisition projects and initiatives.
Assists with planning and scheduling team meetings, onsite activities and events.
Performs other duties as assigned.