Talaud warehouseman

cargill

19h

About The Position

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions. Job Purpose and ImpactThe Talaud Warehouseman proactively monitors and communicates delivery status of shipments to sales, customers, carriers, and other stakeholders. You will also be responsible for collecting and organizing data for company reporting, including metrics and service failures for management analysis.Key Accountabilities Field inbound calls from customers, and carriers, assess information and take appropriate actions, to include providing relevant details to stakeholders. Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes. Use defined procedures, to respond and resolve routine logistics issues to provide the best value for the customer and the carrier. Compile documentation of service incidents to be presented to the management for resolution Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff. Other duties as assigned

Requirements

• High school diploma, secondary education level or equivalent
• Confirmed ability to be a team player and perform in a fast-paced environment, including sound prioritization, sense of urgency and multitasking
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated strong client and customer focus
• Minimum of two years of related work experience
• Other minimum qualifications may apply

Nice To Haves

• Bachelor's degree in Business, Supply Chain or related area.
• Familiar with Ms Office (Ms Word, Ms Excel)

Responsibilities

• Field inbound calls from customers, and carriers, assess information and take appropriate actions, to include providing relevant details to stakeholders.
• Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes.
• Use defined procedures, to respond and resolve routine logistics issues to provide the best value for the customer and the carrier.
• Compile documentation of service incidents to be presented to the management for resolution
• Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Benefits

• We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents.
• We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED