Tailwinds Psychology, LLC: Director of Operations

Vensure Employer Solutions • Naperville, IL

85d • $120,000 - $140,000

About The Position

Our client Tailwinds Psychology LLC is a growing private group psychology practice serving individuals and families throughout the western suburbs of Chicago. Their mission is to provide responsive, high-quality, and evidence-based psychological care with a team-oriented and values-driven approach. They are seeking a dedicated and detail-oriented licensed testing psychologist to join their team and grow with them.

Requirements

• Track record of scaling operations and managing complex projects.
• Strong financial acumen and ability to manage budgets and optimize resources.
• Excellent communication and interpersonal skills.
• Passion for client-centered care and building a strong team culture.

Nice To Haves

• 1+ years in operations management within healthcare, behavioral health, and/or multi-site services.
• Experience in private practice management or mental health services.
• MBA, MHA, and/or Lean Six Sigma certification.
• Knowledge of healthcare compliance (HIPAA, OSHA, etc.).

Responsibilities

• Partner with the owner to develop and execute our strategic plan.
• Drive expansion efforts, including new site openings within 24 months.
• Lead the launch of psychiatry services within 12 months.
• Oversee daily operations to ensure smooth, efficient, and compliant practices.
• Build and refine scheduling, billing, and client services systems.
• Optimize workflows for a 30% operating margin and 90%+ clinician utilization.
• Hire, manage, and develop a high-performing team.
• Foster a culture of accountability, transparency, and collaboration.
• Monitor budgets, control costs, and ensure financial targets are met.
• Ensure adherence to healthcare regulations, privacy laws, and ethical standards.
• Champion a client-first culture that values integrity, transparency, and care.

Benefits

• Base Salary: $120,000 – $140,000, commensurate with experience
• 4% Employer-Matched 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• 80 Hours PTO/year
• Paid holidays
• Performance-Based Bonus (up to 15%)
• Paid family leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees