Alterations & Tailor Shop - Tailor - Valley Fair

Nordstrom•San Jose, CA

19h•Onsite

About The Position

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft. We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. Nordstrom is proud to offer a variety of benefits to support employees and their families.

Requirements

Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
Clear, professional communication with coworkers and customers
The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
The ability to embrace a flexible working schedule based on business needs

Responsibilities

Measure customers for size, fit garments on customers, and mark areas requiring alterations
Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
Meet department and individual productivity goals while following proper processes and procedures
Utilize store technology to manage and organize customer alteration needs
Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner