Tag and Title Office Manager

Silver Star Service Center • Edgewater, MD

5d • $60,000 • Onsite

About The Position

Silver Star Service Center, Inc. is hiring an organized and customer service-driven person to support our auto repair team by managing daily workflows and tackling vital administrative duties. We're looking for a motivator and a problem solver. If you're ready for a rewarding new challenge in Edgewater, MD , keep reading to learn the ins and outs of becoming our full-time Tag and Title Office Manager! Our Tag and Title Office Manager works Monday to Friday from 8:00 am to 5:00 pm . You'll be in charge of the behind-the-scenes responsibilities that keep our customers satisfied and our automotive shop running smoothly. We're looking for an attentive problem solver who is willing to do whatever it takes to make each day a great one. Every day, you'll track daily job progress and adjust workflows as needed to support efficiency. You'll process transactions, review information for accuracy, and provide professional customer service. You'll also play a part in our marketing and promotional activities, helping give our business a boost and informing more customers about our incredible auto repair services!

Requirements

• Ability to stay focused and motivated throughout the day
• Ability to calmly de-escalate tense situations and find solutions for problems
• Clear and effective communication skills
• Excellent customer service skills
• Must have the ability to pass a background check and drug screening test

Responsibilities

• Track daily job progress
• Adjust workflows as needed to support efficiency
• Process transactions
• Review information for accuracy
• Provide professional customer service
• Play a part in our marketing and promotional activities

Benefits

• Blue Cross Blue Shield health insurance
• Dental and vision insurance
• 6 paid holidays per year
• 3 weeks of earned PTO
• Employee parts discounts
• Access to the shop and tools for personal vehicle repairs
• Excellent road test access
• Pay incentives for meeting training milestones
• Paid certification and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed