Table Games Supervisor - Part Time (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

18d•Onsite

About The Position

JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you! BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k Matching JOB SUMMARY : The Table Games Supervisor accurately administers and oversees the operations of an assigned area in compliance with casino regulations and procedures.

Requirements

Must have gaming knowledge, which should include the actual dealing and supervising of at least two table games.
Must have a broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills.
Excellent customer service and employee skills are essential.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance
Must be able to maneuver to all areas of the casino, including in and around assigned Pit area during entire shift.
Must be able to bend, reach, kneel, twist and grip items as necessary.
Must be able to respond calmly and make rational decisions when handling guests’ demands in a fast pace environment.
Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
Must be able to read, verify and sign appropriate documents relating to the game in a small area.
Excellent vision (including peripheral) is needed to protect the games.
Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must be able to stand for 2- 3 hour increments.
Non-Key

Responsibilities

Oversees all Dealers.
Maintains bank floats and controls game movement determined for optimal playing time.
Constructively trains and supervises Dealers to ensure proper procedures of casino rules and regulations.
Works with other game areas to track and document players winning tax limits.
Insures players’ information is correctly input into the system.
Verifies issuance of credit after all necessary signatures are confirmed.
Tracks essential play and players.
Relays any pertinent information to Supervisor.
Settles minor disputes in a professional and timely manner or uses judgment to call surveillance team for assistance.
Attends supervisory meetings as required by upper management and corporate offices.
Able to maintain area with little supervision from upper management.
Uses independent judgment in the interest of Caesars to effectively recommend the hire, transfer, review, promote, discharge, reward, or discipline staff.
Conducts timely performance reviews in accordance with company policies and procedures; provides feedback; coaching and development guidance utilizing a consistent, approachable demeanor while clearly articulating expectations.
Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
Verbally communicates to guests and employees with utmost respect.
Acts as role modes and always presents oneself as a credit to Caesars and encourages others to do the same.
Meets the attendance guidelines of the fob and adheres to regulatory, departmental and company policies.