Table Games Supervisor

Chumash Enterprises•Santa Ynez, CA

2d•$31 - $37

About The Position

Responsible for supervising Dealers, maintaining a high level of integrity while having an intimate knowledge of all available Table Games and ensuring a fun and positive work environment. Supervises, coordinates, and manages Table Games Dealers during the assigned shift.

Requirements

High School Diploma or GED Certificate.
Associate’s or Bachelor’s Degree in Hospitality, Sales, Marketing, Promotions, Public Relations, or related field; or equivalent work experience.
Three years of experience in table game operations.
Basic computer proficiency utilizing Microsoft applications, email, and internet.
Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
Must be 21 years of age or older.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Must also apply for, receive, and maintain a Tribal Key License through the State of CA Gambling Control Commission.
Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships.
Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.

Nice To Haves

Dealer experience is preferred.
Native American hiring preference applies.

Responsibilities

Ensures Table Games Dealers comply with established casino and game rules and regulations.
Oversees the scheduling and placement of Table Games Dealers and other Table Game Team Members to ensure high levels of guest service, safety, and efficient operations are provided.
Ensures that guests are furnished with chips as needed and any other service provided to them while on the table game.
Supervises and verifies the Dealer banks.
Oversees the playing and betting of all table games.
Ensures proper payouts of jackpots and that the gaming rules are being strictly followed.
Resolves disputes between Table Games Dealers, guests, and between guests themselves in a polite and effective manner.
Ensures Table Games Dealers are dressed appropriately and according to handbook policy.
Ensures Table Games Dealers are relieved for break and lunch periods.
Fills in temporarily for any Table Games Team Member as required.
Works closely and effectively with other gaming operation Team Members as needed.
Trains, mentors, develops, coaches, resolves problems, provides open communication vehicles, and recommends disciplinary actions as appropriate.
Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.