Experienced Table Games Supervisor

PENN Entertainment, Inc.•Saint Louis, MO

52d

About The Position

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. What does Hollywood Casino & Hotel have to offer? Day 1 medical, dental, & vision benefits! Uber benefit for nearby metro stops. Recognition programs with cash rewards, gift cards, & more. Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children. Supervises the operation of up to six table games on an assigned shift. Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability. Provides visible leadership in gaming operation areas. Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures. Performs all other related and compatible duties as assigned. Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works with Manager to make changes if necessary to achieve end result.

Requirements

Applicant must be 21 years of age or older.
Two years progressively more challenging experience in a gaming operations role, table games experience is required.
Must possess excellent interpersonal skills - Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
Ability to stand and walk, and mobility to move easily around pit area as well as entire property for entire shift.
Able to develop effective problem solving skills with the ability to exercise independent judgment within established policies.
Must be able to listen and respond to visual and aural cues.
Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality.
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Responsibilities

Supervises the operation of up to six table games on an assigned shift.
Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.
Provides visible leadership in gaming operation areas.
Responsible for the overall integrity of daily operations in your section.
Models regulatory, departmental and company policies and procedures.
Performs all other related and compatible duties as assigned.
Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works with Manager to make changes if necessary to achieve end result.

Benefits

Day 1 medical, dental, & vision benefits!
Uber benefit for nearby metro stops.
Recognition programs with cash rewards, gift cards, & more.
Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

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