Table Games Supervisor - Part Time

PENN Entertainment • Riverside, MO

72d • $25 - $27

About The Position

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

• High school diploma or GED required.
• Six months to one year experience in Table Games or equivalent combination of education and experience.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Excellent skills in both written and oral communication.
• Proficient in Microsoft applications (Excel, Word) and knowledge of Table Games operating systems.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Support and administer operational goals and monitor achievements of performance and profit objectives.
• Work closely with Manager Table Games Shift to implement and oversee overall strategies for customer service, comping, and expense management to maximize profitability.
• Ensure the overall integrity of daily operations and model regulatory, departmental and company policies and procedures.
• Drive improved results through staff development and training programs.
• Schedule (plan, assign and direct work) to meet business demands and ensure customer satisfaction on assigned tables.
• Support compliance to departmental budgets.
• Promote and demonstrate superior customer service in accordance with department and company standards.
• Ensure efficient operations table games protection during assigned shift.
• Monitor chips and cash transactions between dealers and customers.
• Account for chips on assigned games, including making fills and credits as needed.
• Ensure compliance with all regulatory compliance within area of responsibility.
• Maintain strict confidentiality in all departmental and company matters.

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off that increases with length of employment

What This Job Offers

• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees