Table Games Supervisor II

Bally's Corporation•Black Hawk, CO

34d•$27

About The Position

The Table Games Supervisor II oversees the operations of table games for the pit during an assigned shift.

Must have two (2) or more years of supervisor experience in Table Games department
Must be able to supervise all dealers on assigned shift
Must be able to communicate well with other departments, including Slots, Security and Food & Beverage.
Must be able to respond in a positive manner to guest or team member issues, ensuring all guests receive the best possible experience.
Must know all Company policies and procedures, including safety regulations, as well as Colorado Gaming rules and regulations.

Evaluate players and Dealers at games to identify rule violators, observe play, and detect cheating
Thorough knowledge of blackjack and carnival games in a casino environment
Working knowledge of roulette, baccarat, and craps
Speaks or signals to supervising personnel using hand, telephone, or voice to identify and supply information about suspected violators
Examines cards and gaming equipment to check for damage or substitution
Holds Dealers accountable for violations of gaming and house rules/policies
Calculates accuracy of payouts
Thorough knowledge of the table games offered in Black Hawk including procedures, payouts, cheque handling and game protection
Thorough knowledge of all Colorado Division of Gaming regulations and Internal Control Minimum Procedures
Demonstrate effective bankroll management
Ability to rate players table game play
Coaches and disciplines Team Members to ensure service standards proper demeanor are upheld
Provides excellent external and internal customer service
Other related duties as assigned