Table Games Supervisor - Harrah's Joliet

Caesars Entertainment • Joliet, IL

83d • $28

About The Position

As a Table Games Supervisor, you'll dive into the thrilling world of gaming. You'll be at the heart of the action, skillfully managing gameplay and keeping a keen eye on every exciting moment. Let's make every moment unforgettable!

Requirements

• High School Diploma or equivalent required.
• Have a minimum of 3 years Supervisory experience preferred.
• Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
• Must be guest service oriented, with excellent employee relation skills.
• Must be able to get along with co-workers and work as a team.
• Excellent leadership, motivational, and development skills.
• Must be flexible in schedule to include nights, Holidays, and weekends.
• Must pass SuperLap.
• Internal candidates must meet Harrah's Joliet transfer eligibility requirements.

Responsibilities

• Provides superior guest service and develops quality players through personal interaction and relationship marketing.
• Ensures that all table games employees are providing optimum service to all guests at all times.
• Assures the technical proficiency of all table games employees through development and effective training.
• Provides direction, guidance and supervision to all employees in the table games department creating an atmosphere which is conducive to a quality work life for the employee.
• Possesses knowledge of the Illinois Gaming rules and regulations including Currency Transaction Reporting and implements the same.
• Observes and analyzes the integrity of all table games activity.
• Mediates and solves problems for guests and employees.
• Supervises the appropriate issuance of credit and player tracking, maintains table games bankroll, prepares periodic reports, performance appraisals and responds to customer inquiries.
• Responsible for building a rapport and coordinating daily functions with support service departments.
• Acts as a role model and presents oneself as a credit to Harrah's and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.
• Completes all other duties as assigned.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being.
• Life and Disability Insurance to provide financial security in unexpected situations.
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs.
• Education Assistance program to support your professional development and continuous learning.
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees