TABLE GAMES - HYBRID FLOOR SUPERVISOR/DEALER - FT

Seminole Gaming • Hollywood Seminole Reservation, FL

89d

About The Position

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

Requirements

• Five years table games experience required.
• Two years in a Dual-Rated management level capacity or above is preferred.
• Must be knowledgeable in all primary casino games and most secondary games.

Responsibilities

• Providing superior service to both internal and external customers.
• Monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards.
• Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play.
• Knowing all policies & procedures of the specific table game being supervised.
• Maintaining a safe, professional, friendly work environment conducive to high productivity & performance.
• Supporting Seminole Gaming’s culture and team philosophy throughout the property.
• Acting as a role model to all employees and presenting oneself as a credit to Seminole Gaming.
• Promoting positive public relations and creating an enjoyable atmosphere for all customers.
• Resolving customer related problems in a fast-paced environment.
• Ensuring the protection of customer’s rewards and credit lines.
• Complying with all departmental and Company Policies including business ethics guidelines.
• Maintaining confidentiality of all Seminole Gaming trade secrets and proprietary information.
• Creating and ensuring a fun-filled, entertaining and exciting environment.
• Performing other duties as assigned.

Benefits

• Medical, Dental, Vision & Life Insurances
• 401K
• Paid time off
• Annual Bonus Opportunity

What This Job Offers