Table Games Floor Supervisor - Wendover

Maverick NV LLC•West Wendover, NV

1d•Onsite

About The Position

Table Games Floor Supervisor oversee table games operations with emphasis on guest service. Ensure adherence to Nevada Gaming Control Board regulations and Company policies and procedures. With a special emphasis on security and the ability to protect the integrity of the games. Works between Wendover Nugget & Red Garter if needed.

Requirements

Be 21 years of age and High School graduate or GED
Ability to obtain and maintain State of Nevada Gaming Card.
In -depth knowledge of 21, 3 Card Poker, Craps and roulette.
Must be knowledgeable with all State Gaming rules and regulations.
Honesty and Integrity.
Title 31 Training.
Must be able to speak, read, write and understand English.
Must be able to make quick decisions.
Must be able to maintain confidentiality.
Must provide excellent customer service and respond calmly.
Must have experience in employee scheduling, training, disciplinary actions, and supervising.
Must have excellent customer service skills.
Must have thorough knowledge and understanding of all table games and gaming regulations.
Ability to perform certain math skills in a timely manner.
Must have at least two years previous experience of related casino experience.
Must be able to stand or walk for 8 hours.

Responsibilities

Directly supervise dealers.
Monitor all procedures governing the opening and closing of games and shift changes.
Ensure that games are supplied with adequate and operable equipment.
Ensure that the integrity of the game is protected at all times.
Communicate with incoming/outgoing shift supervisors about players.
Report violations, irregularities or suspicious activities to Director of Table Games, Surveillance, Security, or MOD.
Make credits and pit fills when needed.
Promote positive customer and employee relations.
May explain and interpret operating rules of house to Casino guests.
Provide assistance and expertise when dealing with concerns or disputes between customers and the game/house.
Tend to the needs of the players, such as drinks, players card, etc. by communicating with other departments.
Watch players for intoxication, card counters, or other suspicious activities.
Record high action players.
Must make sure the dealers are dealing all game types according to the procedures set by the casino.
Records Table chip tray inventories at the beginning and end of shift.
24 Hour Drop
Verifies accuracy of fills brought to or credit taken from a gaming table chip tray.
Safeguards contents of table tip tray.
Observes opening and closing of games and monitors games operation.
Fill in credit slips/guest drafts.
Title 31 training, re-training, and compliance.
Performs related and/or other duties as required.