Table Games Floor Supervisor (60854)

Catawba Two Kings Casino • Kings Mountain, NC

8h • Onsite

About The Position

Under the direction of the Table Games Shift Manager, the Table Games Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity, and dealing procedures comply with the Table Games Department policies and procedures. The Table Games Floor Supervisor monitors and supports team members assigned to their areas, and additionally may conduct a variety of casino games, providing prompt and courteous service to all gaming patrons.

Requirements

• High School diploma or GED required.
• Must pass Table Games proficiency examination.
• Experience of a minimum of 3 years Table Games experience
• Must be at least twenty-one (21) years of age
• Must have certification and/or experience in two of the core games (Craps, Blackjack, Roulette, and baccarat) and the Carnival Games.
• Must be able to obtain a Catawba Nation Gaming License.
• Ability to operate computer equipment for extended periods of time.
• Must be able to walk and stand on feet for long periods of time.
• Ability to sit, stand, walk, bend, reach, kneel.
• Must be able to perform repetitive hand and wrist motions.
• Ability to work quickly and efficiently in a fast-paced environment.
• Visual acuity and hearing

Nice To Haves

• Preference given to candidates with a minimum of one (1) year of supervisory or dual rate experience.
• Table Games start up and/or dealer school training experience is preferred.
• Public relations and customer service skills.
• Oral and written communication skills.
• Maintaining interpersonal working relationships among all personnel.
• Ability to perform assigned duties under frequent time pressures.
• Ability to maintain strict confidentiality relative to financial data, casino/slot policies and promotions.

Responsibilities

• Compliance with Catawba Nation Gaming Commission regulations, casino policies, internal controls, standard operating procedures and conducts all games in accordance with aforementioned regulations, policies, and controls.
• Assists with training and supervision of all Table Games personnel.
• Responsible for player ratings in assigned area.
• Ensures dealer accuracy and corrects mistakes when needed.
• Knowledge of gaming and alcohol beverage control regulations and company internal policies and procedures.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Assists in company functions.
• Performs any other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees