Table Games Floor Supervisor - Petersburg

Live! Casino & Hotel VirginiaPetersburg, VA
84d

About The Position

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. Responsible for the successful operation of the Table Games area, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Requirements

  • Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
  • Technical school education in dealing specified games.
  • Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
  • Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
  • Management abilities demonstrated in managing the table games operations.
  • Maintain interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to the performance of the table games.
  • Obtainment of departmental budget and goals.
  • Effective managing of the staff.
  • Accuracy in completing assigned duties, paperwork, and reports.
  • Must be proficient with all Microsoft software products.
  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems.
  • Knowledgeable of specified games and gaming regulations.
  • Ability to add monies and chips.
  • Knowledge of theft techniques.
  • Good public relations/guest service skills.

Responsibilities

  • Responsible to the Casino Pit Manager or Shift Operations Manager for successful performance of assigned duties.
  • Controlling gaming cards and equipment.
  • Responsible for the supervision and performance of the table games dealers.
  • Assists and advises other departments and company personnel as necessary, to assure the success of the table games.
  • Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
  • Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
  • Development of staff, evaluating and training.
  • Review table game activities and promotional status with designated managers.
  • Meet with departmental directors and managers as necessary.
  • Excellent customer service.
  • Ensure the safety and security of guests and employees.
  • Other duties as assigned.

Benefits

  • Generous Bonus Structure
  • Comprehensive Health Coverage
  • Retirement Savings with Company Match
  • Leadership Skills Development & Mentorship Programs
  • Tuition Reimbursement
  • Exclusive Discounts on Travel, Services, Goods and Entertainment
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