Table Games Dual Rate Assistant Shift Manager and Supervisor

Caesars Entertainment • Danville, VA

4d

About The Position

Operating up to six table games on an assigned shift. Working knowledge of all table games, house rules, counting methods, and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes arising from guests in the Table Games area, referring those very difficult to the Shift Manager – Table Games or Director Table Games. Assures guest development by interacting with guests, modeling interactive skills with guests and fellow employees, and making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches, and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel.

Requirements

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires a minimum age of 21.
• Work requires ability to perform basic math functions.
• Work requires flexibility to work various shifts.
• Work requires a minimum of 3 years pit operation experience.
• Knowledge of casino rules, regulations, and procedures pertinent to Pit operations
• Must be able to obtain a VA Lottery License
• Must be able to respond calmly in a fast-paced environment, multiple tasks to be handled under time constraint.
• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
• Must have excellent vision (including peripheral) to protect the games.
• Must be able to tolerate secondhand smoke, high noise levels, bright lights, and dust.
• Must be able to tolerate work outdoors in heat exceeding 100F or cold for extended periods of time.
• Must be able to lift up to 40 pounds.
• Must be able to bend, reach, kneel, twist and grip items.
• Must be able to walk and be on feet for long periods of time.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
• Must be able sit and stand for long periods of time.

Responsibilities

• Operating up to six table games on an assigned shift.
• Assuring that all coin and check racks are filled at all times.
• Settling disputes arising from guests in the Table Games area
• Assuring guest development by interacting with guests
• Remaining alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior.
• Observing problems or differences between Table Games employees and gaming guests and provides assistance if necessary.
• Recommending changes in department including hiring, promotion, demotion, and termination
• Counseling, guiding, coaching, and instructing assigned personnel in the proper performance of their duties.
• Preparing and coordinating the periodical performance review of assigned personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees