Table Games Dealer - PT - Requisition #545509

Pechanga Resort & CasinoTemecula, CA
99d

About The Position

The dealer shall efficiently deal and protect assigned games as described in established Pechanga Resort Casino (PRC) SOPs, policies, procedures, and internal controls, and maintaining compliance with rules, laws, and regulations. In poker, the dealer is also responsible for filling and exchanging chips on the poker floor while protecting the casino bank. All team members will display a four-diamond commitment to guest service through the delivery and maintenance of the quality standards established by Pechanga Resort Casino.

Requirements

  • Prefer one year dealing experience and must pass dealing auditions.
  • Ability to read, understand, and speak English to communicate with guests and team members.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Qualify to obtain class 'A' gaming license.

Nice To Haves

  • Have a working knowledge of all poker and table games.
  • Maintain skill level necessary for efficient job performance.
  • Good interpersonal, team building, guest service, and communication skills.
  • Ability to take and follow direction from supervisory personnel.
  • Ensure proper documentation of any presented pit paperwork such as fills and markers are completed as required.
  • Must be flexible and willing to work nights, weekends, and holidays.

Responsibilities

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Adhere to and ensure compliance with all PRC policies, procedures, SOPs, and internal controls and government regulations.
  • Maintain and ensure adherence to all internal and external regulations, policies and procedures within assigned games.
  • Protect and maintain integrity of assigned games and assets.
  • Exchange currency for gaming chips and pay or collect bets according to house rules.
  • Ensure accuracy and completion of all signatory paperwork specific to assigned games.
  • Effectively communicate with supervisors and obtain required approvals and acknowledgements according to established policies and procedures.
  • Maintain excellent grooming and personal conduct according to PRC standards.
  • Acknowledge, greet, and converse (in a friendly, courteous, and professional manner) with guests who play at or approach assigned games.
  • Interact with department and PRC team members in a professional and positive manner to foster good rapport, promote team spirit, and ensure effective two-way and cross-culture communications.
  • Sustain a courteous attitude and pleasant demeanor in all relations including guests and fellow team members.
  • Abide by all company policies of PRC.
  • Other duties as assigned.
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