Table Game Supervisors

Caesars EntertainmentColumbus, NE
393d

About The Position

The position involves overseeing gaming activities, ensuring compliance with casino policies, and providing excellent guest service. The role requires monitoring game activity, resolving disputes, and managing table operations while maintaining a safe and secure environment for guests and team members. Additionally, the position includes administrative responsibilities such as staffing management and performance reviews.

Requirements

  • High School Diploma or GED required.
  • Technical school education or previous casino experience in dealing table games is preferred.
  • Proficiency in all games offered will train the right candidate.
  • Must be able to obtain and maintain a Nebraska Gaming License.
  • Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
  • Read, write, and understand English.
  • Good eye-hand coordination.
  • Able to add monies and chips in order to properly payout winning bets.
  • Knowledge of theft techniques.
  • Good guest service and communication skills.
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

Responsibilities

  • Resolve issues, disputes, and correct errors as needed.
  • Monitor game activity at all times.
  • Control gaming cards and equipment.
  • Ensure winning bets are accurately and promptly paid and correct any Dealer errors as required.
  • Manage administration of Table fills and credits, player ratings, and rundowns.
  • Assist in monitoring staffing levels to maintain full coverage and budgetary compliance.
  • Analyze guest's play to monitor for cheating, scams, card counters, and unusual or suspicious variations in play.
  • Maintain strict confidentiality relative to financial information, company policies and procedures, and team and guest information.
  • Participate in interviewing, hiring, developing, counseling, and terminating department staff.
  • Administer disciplinary action, as necessary.
  • Participate and deliver thorough performance reviews for team members.
  • Have complete knowledge of all casino events and promotional activities.
  • Keep assigned work area in a clean and orderly manner.
  • Ensure the safety and security of guests and team members.
  • Comply with all policies and procedures.
  • Perform other duties as assigned or any reasonable request from any member of management.
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