About the position
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.
Responsibilities
- Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s)
- Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures
- Lead on the design, implementation of technology and creative business solutions for iconic brands
- Take the lead on projects, solving some of the most exciting problems for our clients
- Build lasting relationships with key client stakeholders and sponsors
- Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses
Requirements
- Tertiary qualification in a relevant technology, business, or marketing discipline
- 3 years' experience in consulting and/or CRM implementation in an enterprise environment
- Functional or techno-functional expertise in one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud
- Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript
- Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus
- Experience contributing to RFP responses and other sales activities
- Strong understanding of Agile / Iterative delivery methodology
- Configure and implement integration with Salesforce Core and Marketing Cloud
- Drive and determination to continually learn new things and develop yourself
- A natural team player who enjoys working with others to solve problems and sharing knowledge
- Drive, tenacity, client-focused and results-oriented
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad)
- Willingness to work outside of office base
- Good articulation and communication skills in English and Korean
