T Mobile Neighborhood Retailer Assistant Manager

GP Mobile, An Authorized T-Mobile Retailer (Southeast)-posted 10 months ago
Entry Level
Weston, FL
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Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile is one of the largest Authorized T-Mobile Retailers in the US! We are seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! Se prefieren hablantes bilingües de español, pero no se requieren. Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us!

  • Responsible for infusing every store’s Mobile Associate with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
  • Ensure that every need the customer has, when coming into the store, is met and that employees build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem.
  • Complete observations of Mobile Associate’s interactions with customers, including feedback, to be used in development, training & coaching conversations.
  • Effectively manage customer wait time. Keep current on products, services, and promotions.
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team.
  • Interact directly with Mobile Associates to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
  • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards.
  • Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.
  • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications.
  • Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • 1 year customer service and/or sales experience, retail environment preferred
  • Available to work a varied schedule including nights, weekends, and holidays
  • Ability to lead and mentor people to deliver great results
  • Outstanding communicator with ability to interact with teammates and customers.
  • Bilingual in Spanish preferred but not required.
  • Commission
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
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