Systems Technician I

Fulton Bank • Bethlehem, PA

3d • $20 - $31 • Onsite

About The Position

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview This is a full-time, onsite career opportunity based out of our City Line Plaza location in Bethlehem, PA. Must have the ability to travel within our 5 state footprint, PA, DE, NJ, MD, and VA. Supports technology initiatives by providing technical expertise to the users of various automated business applications and phone systems.

Requirements

• Associate Degree or the equivalent experience. Specialty: Computer science. (Preferred)
• 2 or more years Performing the essential duties of this role.
• 2 or more years Local area networking, word processing, spreadsheet applications, and personal computing operating systems.
• 2 or more years with using, troubleshooting, and fixing personal computing workstations, as well as business application software packages is necessary.

Responsibilities

• Providing technical assistance to users of employee computing systems and local area networks.
• Assisting other Information Technology staff to correct any software or hardware problems with employee computing applications on the corporate network.
• Ensuring all open problems are reported to the manager on a timely basis.
• Assisting in performing hardware and software upgrades for employee computing applications.
• Assisting with network, telecom, and location project integrations and installations.
• Developing a level of expertise in the design and support of local area and wide area networks.
• Receiving assignments from manager in the form of projects with general objectives defined.
• Keeping manager and others advised of progress on all projects on at least a weekly basis.
• Performing duties generally expected of administrative staff employees.
• Providing thorough documentation and timely updates within the Information Technology ticketing system.
• This role may perform other job duties as assigned by the manager.
• Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Benefits

• medical plans with prescription drug coverage
• flexible spending account or health savings account depending on the medical plan chosen
• dental and vision insurance
• life insurance
• 401(k) program with employer match and Employee Stock Purchase Plan
• paid time off programs including holiday pay and paid volunteer time
• disability insurance coverage and maternity and parental leave
• adoption assistance
• educational assistance and a robust wellness program with financial incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees