Systems Support Technician - (ADV000BG7)

GeoControl Systems • Houston, TX

19d

About The Position

GeoControl Systems, Inc.as a HUBZone company, is required to maintain a Federally mandated level of employees that reside (home residence) in a qualified HUBZone. ONLY applicants whose home address lies in a qualified HUBZone will be considered for this position. You can verify whether you reside in a HUBZone by using the following website: https:\/\/maps.certify.sba.gov\/hubzone\/map Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for a Systems Support Technician to support EC4 and join the team with GeoControls, a teammate company. We are looking for a dedicated support person to assist in the providing the following services working with the EC4 Process Control and IT teams supporting offices and laboratories at Johnson Space Center Buildings 7,32 and 33. The candidate should have experience working with computers and printers in a Windows environment. The role requires a safety mindset and good organization skills and will involve troubleshooting both hardware and software issues.

Requirements

• Requires a HS diploma or its equivalent.
• Must reside in a HUBZone - Please check HUBZone Map for verification
• https:\/\/maps.certify.sba.gov\/hubzone\/map#center=44.722800,-103.249700&zoom=4

Nice To Haves

• Knowledge of MS Windows

Responsibilities

• Support Additive Manufacturing / 3D Printer Lab in Building 32
• Watch the 3D print jobs to ensure that printers are performing as required
• Be familiar with all filament materials
• Every weekday, ensure routine maintenance including the following:
• Desiccant is dry
• All dryer boxes are full
• Printer beds are clean (both sides)
• Unused spools are bagged
• Dehumidifiers are turned on
• Trash is emptied
• Check B7 conference rooms early morning
• Make sure camera, audio, Evoko, & ClickShare devices are functioning
• No PC/Drivers updates missing
• No firmware updates needed for Logitech Rally Bar or Clickshare
• Make sure conference room phones & Logitech controller is functional
• Full reboot every Monday morning
• On-boarding & Off-boardings
• Order & setup / returns
• Processing transfers
• Printer Management
• Monitor toner stock & order as needed
• Monitor PRTG desktop for toner replacement
• Troubleshooting
• Support the logistics IT systems department
• Basic troubleshooting on IT equipment: Monitors, docking stations, & PCs
• Maintain inventory sheets
• Track IT inventory for conference rooms
• Track firmware updates
• Toner Inventory
• Loaner headset for interns
• Personal office ClickShares
• EOL technology

Benefits

• GCS health and welfare benefits are designed to invest in you, and in the things you care about.
• Your health.
• Your well-being.
• Your security.
• Your future.
• Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K, Roth), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental and pregnancy leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED