Systems Support Apprentice

IBM • Rochester, MN

431d

About The Position

As a Systems Support Apprentice at IBM, you will work alongside experienced engineers and mentors to support client systems. This apprenticeship program is designed to help you develop essential skills and competencies in a collaborative environment, with a focus on hands-on application of knowledge in hardware and systems support. The program is recognized by the Department of Labor and culminates in a nationally-recognized credential, preparing you for potential full-time roles at IBM upon completion.

Requirements

• Willingness to complete the requirements of the apprenticeship program.
• Some knowledge or experience with Operating Systems like Windows and Linux.
• Understanding of general networking and infrastructure fundamentals.
• Experience in server or storage management.

Responsibilities

• Support client systems under the guidance of experienced engineers and mentors.
• Apply hardware knowledge and experience using the latest tools and technologies.
• Complete specific learning hours and on-the-job training as outlined in the apprenticeship program.
• Collaborate with project teams to demonstrate new knowledge and competencies.

Benefits

• Medical & prescription drug coverage
• Dental insurance
• Vision insurance
• Mental health & well-being support
• Paid holidays (8)
• Paid sick time (minimum 56 hours)
• Paid vacation (80 hours)
• Life insurance
• 401(k) plan
• Financial counseling
• IBM Employee Stock Purchase Plan
• Paid family medical leave
• Disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: No Education Listed