Systems Supervisor
Fortune Brands•North Olmsted, OH
261d•$71,000 - $107,800
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About The Position
The Systems Supervisor is responsible for the oversight and management of the contact center's systems and tools, with a primary focus on the NICE CXone platform. This role ensures the optimal performance, reliability, and efficiency of these critical systems to support the contact center's operational goals. Additionally, this position will lead and develop a team of operation administrators, providing technical support, guidance and mentorship to ensure their success. This is a remote role. Monday to Friday 8:00am to 5:00pm EST.
