Poly

General Dynamics Information Technology•Fort Meade, MD

3d•$48 - $66•Onsite

About The Position

Transform technology into opportunity as a Systems Specialist Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Specialist Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Specialist Senior joining our team.

Requirements

Education: Technical Training, Certification(s) or Degree
Required Experience: 3+ years of related experience
Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
US Citizenship Required

Responsibilities

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure