Systems Service Representative

Schneider ElectricFort Lauderdale, FL
4dRemote

About The Position

Schneider Electric IT Corporation seeks a Systems Service Representative in Fort Lauderdale, FL. Job Description: Install, maintain, and repair uninterruptible power supply (UPS) systems, which are vital to the operation of critical data centers and play a central role in the ongoing expansion of AI and cloud technologies. Design, build, repair, adjust, and modify electrical components, circuitry, controls, and machinery. Support larger, more complex projects and customer escalations, using advanced experience and technical abilities. Remain involved with new product releases and evaluations. 100% remote, reporting to worksite in Fort Lauderdale, FL and performing work primarily in South Florida. Requires 25% travel (5% international, 20% domestic) to support large AI and Cloud data center installations.

Requirements

  • Position requires an Associate's degree, or foreign equivalent, in Electronics or related field and 10 years of experience in digital automation electronics field servicing, or related occupation.
  • Employer will accept any suitable combination of education, training or experience for this position.
  • Experience must include at least some experience in the following skills: Using understanding of principles of AC and DC power to service various AC and DC supply circuit components; Troubleshooting legacy, current and still in-production products, adjusting depending on local territory needs; Mentoring more junior field service representatives; Reading and interpreting schematics, drawings and operation manuals; Interfacing SE products with SE Digital Services Offerings and customer networks and building monitoring systems; Operating advanced diagnostic test equipment and analyzing the data acquired; Planning jobs, managing resources, and leading teams to ensure job profitability, on time completion and customer satisfaction; and Developing detailed and thorough MOP's (method of procedure) to support job requirements.

Responsibilities

  • Install uninterruptible power supply (UPS) systems.
  • Maintain uninterruptible power supply (UPS) systems.
  • Repair uninterruptible power supply (UPS) systems.
  • Design electrical components, circuitry, controls, and machinery.
  • Build electrical components, circuitry, controls, and machinery.
  • Repair electrical components, circuitry, controls, and machinery.
  • Adjust electrical components, circuitry, controls, and machinery.
  • Modify electrical components, circuitry, controls, and machinery.
  • Support larger, more complex projects and customer escalations.
  • Remain involved with new product releases and evaluations.
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