SYSTEMS PROJECT ANALYST - 64007432

State of Florida • Tallahassee, FL

1d

About The Position

This position provides operational and system support for the information technology systems requirements of the office.

Requirements

• Proficient computer skills to include Word, Excel, PowerPoint and Outlook
• Knowledge of basic quality assurance principles and practices
• Knowledge of the methods of data collection and analysis
• Ability to collect, evaluate and analyze data through various data query languages and software (i.e. SQL, QLIK, Crystal Reporting)
• Ability to organize data into logical format for presentation in reports, documents and other written materials
• Ability to conduct fact finding research
• Ability to utilize problem-solving techniques and work independently
• Ability to plan, organize and coordinate work assignments
• Ability to communicate effectively with others verbally and in writing
• Ability to understand written sentences and paragraphs in work related documents
• Ability to establish and maintain effective working relationships with others.
• Highschool diploma or equivalent; AND 2 years of professional experience providing end-user technical assistance or troubleshooting; creating and conducting UAT Scripts; implementing customizations and/or updates to information technology systems; documenting workflows and business processes.

Responsibilities

• Assist with the design, planning, implementation, and change management of the Compliance Licensing Enforcement and Regulation (CLEAR) system, Medical Marijuana Use Registry (MMUR), and Seed-to-Sale Data (STS) system, as assigned.
• Participate in status meetings for internal and external stakeholders, including management, subject matter experts, vendors, and end users.
• Conduct user acceptance testing (UAT) for CLEAR, and other information technology systems as assigned.
• Communicate and collaborate with internal and external stakeholders to analyze business needs and system functionality to deliver analytical reports, requirement documents, and UAT Scripts, as needed.
• Provide end-user technical assistant to support efficient operation of the information technology systems.
• Develop and implement guidelines, tools, and training for conducting technical support.
• Develop basic reconfiguration changes to enhance the CLEAR system.
• Work special projects as assigned.
• Ensure that the data for the information technology is secure and protected in coordination with DOH policies.
• Other duties as assigned.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED