SYSTEMS PROGRAMMER III - 76000052

State of Florida•Tallahassee, FL

24d•$53,000 - $60,000

About The Position

This position reports to the Platform Systems Manager within the Bureau of Service Operations and is responsible for providing systems administration and support within the Platform Systems team. The team manages the Department’s enterprise desktop and mobile support infrastructure, including Active Directory, Exchange, Office 365, DNS, DHCP, Azure, and server infrastructure. The position also supports the Department’s ITIL-based service management toolset and plays a key role in onboarding, offboarding, audit reporting, and supporting Motorist Services customers.

Requirements

Knowledge of distributed processing operations, procedures, and equipment
Knowledge of problem solving techniques
Knowledge of Microsoft Windows Update Services
Knowledge of information security best practices
Knowledge of IT Infrastructure Library (ITIL) concepts
Skill in installing and administering Windows 10/11
Skilled in enterprise desktop operating system deployment solutions
Skill in remotely troubleshooting and resolving technical incidents
Skill in troubleshooting and administering of Windows scripting techniques
Skill in implementing and administering enterprise centrally managed desktop deployment
Ability to develop training programs related to distributed systems components
Ability to communicate effectively, handle multiple priorities, and assignments
Ability to plan, organize, and coordinate work assignments
Process development, implementation and improvement skills
Teamwork and interpersonal skills
Demonstrated ability to apply technology solutions to business processes
Effective written and verbal communications skills
Skilled in Management and/or administration of Enterprise Software solutions
Skilled in scripting for PowerShell
Knowledge on Microsoft Certificates

Nice To Haves

Administering and supporting Windows operating systems in an enterprise production environment.
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.