SYSTEMS PROGRAMMER I - 37011274 1

State of Florida • Tallahassee, FL

21h • Onsite

About The Position

DEP’s Office of Technology and Information Services (OTIS) is currently recruiting for a Systems Programmer I.This position is responsible for technical support in the design, installation, and operation of Linux server operating systems in an enterprise environment. This position will provide Linux/Middle Tier support for multiple aspects of application infrastructure; including hardware virtualization, maintaining desired server state, and troubleshooting problems. The incumbent must be available to work after normal work hours, weekends and holidays.
Specific duties and responsibilities include:

Assist with efforts to design, configure, tune, document and manage the operations of Linux-based operating system servers of the agency. Provide support of system software through diagnosis of problems and implementation of changes to resolve problems and maintain software at the most current level. Oversee the operation of the systems to ensure the data is good and backups are performed correctly.
Help the agency continue to improve security practices and maintain best practices. Design, configure, document, and manage monitoring of application infrastructure. Research and offer suggestions on furthering automation of tasks.
Demonstrate strong relationship and interpersonal skills in working with program staff and vendor community. Effectively communicate with system management and networking teams to maintain coordinated infrastructure configuration. Support application development and effectively communicate application deployments. Consistently support the department goal of reducing team silos.
Employee is expected to identify and meet the needs of customers in order to provide excellent customer service. Employee should be helpful, cooperative, polite, respectful and concerned at all times in the interactions with customers when representing the Department or the State. This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to incident/request service desk services.
Provide assistance and fully support the efforts of the agency’s Information Technology Strategic Plan. Maintain a working knowledge of established policies, procedures, and directives necessary to accomplish assignments and responsibilities. Contribute to team documentation supporting assigned functions, duties and responsibilities which provide opportunity for knowledge transfer. Must be able to write for technical and non-technical audiences. Display consistent progress in learning new skills, technologies, and/or standards.
Perform related tasks as requested.

Attendance is an essential function of this position.

Requirements

• Knowledge of command line and scripting languages such as bash, shell scripts, YAML, PowerShell
• Knowledge of Linux systems
• Ability to analyze, troubleshoot distributed systems
• Ability to effectively communicate verbal and written information
• Ability to find, understand, and share information relevant to troubleshooting and project research
• Ability to process information logically and solve problems
• Ability to provide thoughtful input during team meetings based on experience and research
• Ability to travel and maintain a valid driver’s license.
• Ability to work as part of a team
• Ability to work independently, but also ask questions when appropriate
• Ability to work on call, weekends, and nights, as needed
• Basic familiarity of Cloud Infrastructure Technologies
• Basic familiarity of container technologies such as Docker and Kubernetes
• Basic familiarity with application programming and database concepts
• Basic familiarity with networking, DNS, and Active Directory concepts
• Valid Driver’s License
• Ability to travel
• Ability to work on call, weekends, and nights as needed

Responsibilities

• Assist with efforts to design, configure, tune, document and manage the operations of Linux-based operating system servers of the agency.
• Provide support of system software through diagnosis of problems and implementation of changes to resolve problems and maintain software at the most current level.
• Oversee the operation of the systems to ensure the data is good and backups are performed correctly.
• Help the agency continue to improve security practices and maintain best practices.
• Design, configure, document, and manage monitoring of application infrastructure.
• Research and offer suggestions on furthering automation of tasks.
• Demonstrate strong relationship and interpersonal skills in working with program staff and vendor community.
• Effectively communicate with system management and networking teams to maintain coordinated infrastructure configuration.
• Support application development and effectively communicate application deployments.
• Consistently support the department goal of reducing team silos.
• Employee is expected to identify and meet the needs of customers in order to provide excellent customer service.
• Provide assistance and fully support the efforts of the agency’s Information Technology Strategic Plan.
• Maintain a working knowledge of established policies, procedures, and directives necessary to accomplish assignments and responsibilities.
• Contribute to team documentation supporting assigned functions, duties and responsibilities which provide opportunity for knowledge transfer.
• Must be able to write for technical and non-technical audiences.
• Display consistent progress in learning new skills, technologies, and/or standards.
• Perform related tasks as requested.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed