About The Position

Provides computer systems maintenance and repair, server and software support, LAN/WAN operations, and telecom support for TRICARE Area Office – Europe and associated DHA sites. Maintains servers, desktop images, and network devices; diagnoses hardware/software/firmware and network issues; manages routers, switches, hubs, and terminal servers; supports WAN connectivity (ISDN through T3 and E1–E3), satellite/microwave; provides end-user support and assists with RMF/STIG activities.

Requirements

  • Understanding of TCP/IP, IPX/SPX, HTTP/S, SMTP, SNMP, DNS, DHCP, EIGRP, OSPF, PPP, HDLC, V.35, RS-449.
  • Experience with Ethernet/Fast/Gigabit Ethernet, FDDI, ATM, ISDN, microwave, and satellite communications.
  • Proficiency with cabling testers and network sniffers; OTDR familiarity.
  • Experience with Windows NT/2000, UNIX, OpenVMS; workstation standardization and imaging.
  • WAN connectivity experience (ISDN to T3, E1–E3) and coordination with host network support staff.
  • Security+
  • CCNA or equivalent (e.g., Brocade equivalent)
  • Bachelor’s or related technical training with 5 years of related experience and technical certification.
  • Automated Data Processing (ADP) sensitivity level determination may be required.

Responsibilities

  • Maintains servers, desktop images, and network devices
  • Diagnoses hardware/software/firmware and network issues
  • Manages routers, switches, hubs, and terminal servers
  • Supports WAN connectivity (ISDN through T3 and E1–E3), satellite/microwave
  • Provides end-user support
  • Assists with RMF/STIG activities

Benefits

  • Bonus based on performance
  • Competitive salary
  • Paid time off
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