Systems Management Analyst

UnitedHealth Group-posted 3 months ago
$71,200 - $127,200/Yr
Full-time • Entry Level
Remote • Minneapolis, MN
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Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

  • Build, configure, and maintain Epic Beaker (CP and/or AP) to support laboratory workflows.
  • Collaborate with pathologists, lab technologists, and clinicians to gather requirements and optimize system functionality.
  • Support integration of Beaker with laboratory instruments, middleware, and other Epic applications.
  • Troubleshoot issues, perform system maintenance, and provide end-user support.
  • Participate in system implementations, upgrades, testing, and validation activities.
  • Develop documentation, workflows, and training materials for clinical and IT staff.
  • Ensure compliance with regulatory standards (CAP, CLIA, HIPAA, etc.).
  • Partner with project managers to deliver Epic-related initiatives on time and within scope.
  • Bachelor's degree in information systems, Clinical Laboratory Science, or related field of experience OR Undergraduate degree and 2+ years of experience supporting Epic or other LIS systems in a healthcare environment.
  • Epic Beaker Certification: Clinical Pathology and Anatomic Pathology.
  • 2+ years of experience in clinical laboratory workflows and compliance requirements.
  • Advanced level of proficiency in analytical, problem-solving, and communication skills.
  • Experience in Beaker AP.
  • Experience with instrument and middleware integration such as Safetrace, Data Innovations, RALS and ISTAT.
  • Applicants should be comfortable with CP, AP, Rules, and Instrument Configuration.
  • Clinical Lab experience as a medical technologist or CA CLS (Clinical Lab Scientist) is very helpful and strongly preferred.
  • Prior involvement in Epic implementations, upgrades, or optimization projects.
  • Additional Epic certifications (e.g., Bridges, Orders, Ambulatory, Inpatient).
  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
  • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
  • 401(k) Savings Plan, Employee Stock Purchase Plan.
  • Education Reimbursement.
  • Employee Discounts.
  • Employee Assistance Program.
  • Employee Referral Bonus Program.
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
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