Systems Lab Technician (Engineering Specialist IV) Onsite

Seagate Technology•Longmont, CO

16d•$29 - $42•Onsite

About The Position

The Systems Automation team’s objective is to develop and deploy automation capabilities for Seagate’s Systems Firmware and Test groups. Our focus is on automated test development, test infrastructure, and lab support. About the role - you will: Provide lab support for the Firmware and SIE organization. The lab is based in Longmont, Colorado. Bring on-line and maintain, in operational order, development storage array systems to support new product development (both test pipelines and equipment used by firmware developers and the SIE test team) Troubleshoot, repair and upgrade storage and networking devices (servers, storage array systems, networking switches, etc.) Planning/budgeting new lab equipment. Own the purchasing process for all new Capex and Expense equipment Track asset locations to help expedite annual asset audits Main point of contact for Finance (for asset inventory), Facilities (HVAC), and IT (Lab Network). Work to resolve equipment issues in a timely manner Maintain IT security requirements for all supported systems Utilize JIRA (work-tracking software system) to track work on a Lab Kanban board Perform Lab Management responsibilities to maintain and organize a clean and efficient lab Inventory/track/ship lab equipment Utilize your organizational and communication skills to actively coordinate with IT and Facilities (and other related Seagate teams) on physical Lab improvements, Security, and compliance initiatives.

Requirements

Thrive in a dynamic lab environment where incoming work requests can be fast paced and unpredictable
Understanding of hardware and software interactions; able to apply this understanding to resolve issues
Excellent communication skills and willingness to work independently with different engineering teams to help drive lab issues to closure
Working in a hardware lab or server room environment
Provisioning and troubleshooting Linux and Windows Server operating systems
Provisioning and troubleshooting storage and networking devices
Fundamental understanding of computer architecture and components (knowledge of storage systems or hard drive technology a plus)
Ability to diagnose the root cause of computer system failures and isolate the components/failure nodes
Equipment planning and tracking

Nice To Haves

Scripting/automation skills (including Python, Perl, BASH, etc.)
Experience with virtualization & containerization technologies (Docker, oVirt, VMWare, etc.)

Responsibilities

Provide lab support for the Firmware and SIE organization.
Bring on-line and maintain, in operational order, development storage array systems to support new product development
Troubleshoot, repair and upgrade storage and networking devices (servers, storage array systems, networking switches, etc.)
Planning/budgeting new lab equipment.
Track asset locations to help expedite annual asset audits
Main point of contact for Finance (for asset inventory), Facilities (HVAC), and IT (Lab Network).
Work to resolve equipment issues in a timely manner
Maintain IT security requirements for all supported systems
Utilize JIRA (work-tracking software system) to track work on a Lab Kanban board
Perform Lab Management responsibilities to maintain and organize a clean and efficient lab
Inventory/track/ship lab equipment
coordinate with IT and Facilities (and other related Seagate teams) on physical Lab improvements, Security, and compliance initiatives.

Benefits

Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, medical, dental, vision, and life insurance, short- and long-term disability, annual variable pay bonus, 401(k), employee stock purchase plan, flexible and dependent care spending accounts, and health care spending accounts.
Seagate also offers paid time off, including 12 holidays, 120 hours of vacation, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume