Systems Engineering Leader, Global Enterprise Segment (GES), Premier

Valtix•New York, NY

69d

About The Position

Do you want to lead a team of Trusted Advisors that are advocates for their customers? We have an exciting Systems Engineering Leader role open in our Global Enterprise Premier Organization! You will be a highly motivated, entrepreneurial-minded sales professional who has a real passion for delivering customer business outcomes by leveraging Cisco technology and services. You will have direct responsibility for leading and developing a team of high functioning, technical specialists covering all aspects of Cisco software and hardware solutions. You will partner closely to Sales Account Management and Leadership to drive success for Cisco and its partners. As a Cisco Solutions Engineering Leader you will be a Collaborator, a Consultant and a Visionary. Your team will help create all kinds of solutions and make your customers delighted! Cisco Largest Enterprise Customers are transforming business through the power of people and technology. Our Organization is focused on the Largest Enterprise Customers with a deep relationship with Cisco across many vertical markets including Financial Services Industry (FSI), Pharma, Global Conglomerates. The Premier Clients are considered the tip of the spear when it comes to adopting new technology and service lead consumption models. The Premier organization has an incredible culture built upon Thinking Big, Focused Execution, Technical Excellence, Collaboration and Fun! You are a people-focused technical sales professional who provides technical direction and business guidance to the Premium Sales team. You drive revenue through account planning, resource planning and allocation. You actively develop and maintain a team of high-performing Solution Engineers and Architects. You continually seek innovative methods for improving team performance. You help meet team revenue goals by driving innovative technical programs and leading day to day account-level activities.

Requirements

8-12 years industry experience.
BS Engineering or Computer Science or Information Systems

Nice To Haves

People management experience preferred but not required

Responsibilities

Qualify opportunities
Monitor and approve requests for customer-focused pre-sales resources
Assist in resolving domain/solution-focused resources and approving requests for these resources
Close
Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress
Track and report team metrics for a given opportunity
Monitor and measure team progress against business plan and recommend changes as needed
Interact with business units to provide support for customer requests
Use Cisco technology to stay connected with team members, customers, and peers around the world
Lead multi-functional projects within area of responsibility
Facilitate Experienced communications and guide understanding of customer requirements between customers, corporate, and the field.
Actively seek feedback on self; recognize own capabilities and take initiative to continually improve
Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
Understand drivers of customer satisfaction and strive to improve customer experiences
Possess a strong technical and business knowledge with complementary skills to understand the customers' business drivers and align to Cisco solution
Develop local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value
Establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts
Understand the customer's business model and helps the team identify an architecture and/or solution that provides customer value
Advanced understanding of inter-networking industry trends, including new products and solutions
Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products
Ability to facilitate the critical issue of post-sales customer satisfaction issues
Develop team members' capabilities in support of individual career goals and team objectives
Drive account and resource planning and actively collaborate with RM\CE\CD to track plans and course correct as necessary
Understand basics of managing technical people and the associated process of running a Client lead account
Understand the value of best practices and apply standard methodologies and other tools to drive business results.
Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors
Translate Cisco's vision for the future into a compelling value proposition for the team
Build the capabilities needed to deliver on the team's short and long term goal, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools
Support team members by providing openness and information during organizational changes
Clearly and succinctly convey information and ideas, including expert executive communication and presentation skills