TAP Engineering-posted 2 days ago
Full-time • Entry Level
Fort Meade, MD

TAP is seeking to hire a System Engineer to join our team! If you are a highly motivated individual who enjoys a challenging and dynamic environment where your contributions are both critical and valued, this company will provide you the tools and opportunity to thrive. The System Engineer provides tier 2 and 3 system support. They assist the Government by providing large scale computer systems for hardware failures and applicable optimizations. Additionally, they provide management of board processes which include on-site and off-site depot coordination, troubleshooting and fault isolation.

  • Provide tier 2 and 3 system support
  • Assist the Government by providing large scale computer systems for hardware failures and applicable optimizations
  • Provide management of board processes which include on-site and off-site depot coordination, troubleshooting and fault isolation
  • Active TS/SCI w/ full scope polygraph
  • Ability to support large scale computer system assembly, maintenance, troubleshooting, upgrades, and shipping
  • Ability to monitor, track, and provide status/alerts to support teams when issues arise
  • Experience providing Tier 2 and Tier 3 system support.
  • Experience with system and component assembly, disassembly, maintenance, troubleshooting, and shipping.
  • Experience performing unit testing, life-cycle support, and transition to operations.
  • Ability to monitor the health and operational capability of large-scale computer systems using Government-provided tools, including power, cooling, and applications.
  • Ability to detect hardware or application failures via system monitoring tools and status screens.
  • Experience troubleshooting and isolating hardware and system faults.
  • Ability to assist with software upgrades and support maintenance teams with software defect troubleshooting as directed by the Government.
  • Ability to provide daily pass-down reports, track daily metrics, and submit monthly status reports.
  • Ability to interface with Government and contractor facilities personnel to ensure continuous system operations.
  • Strong documentation, communication, and reporting skills.
  • Willingness to participate in required familiarization training and team integration meetings.
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