Systems Engineer

New Charter Technologies
34d$41Hybrid

About The Position

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. We are seeking a skilled and service-oriented Systems Engineer to join our team. This role is primarily focused on maintaining and supporting our clients' existing IT environments, with an emphasis on Azure server support, Intune tools and configurations, conditional access policies, and Group Policy administration. This is a remote/hybrid position that requires daily travel to client sites across Los Angeles County. Candidates must be comfortable working independently in the field while collaborating with a seasoned technical team.

Requirements

  • Minimum 3 years of experience in network and server support.
  • At least 1 year of experience in virtual/cloud environments.
  • Solid understanding of Windows Active Directory (AD), including permissions, groups, and administration.
  • Experience with virtualization platforms such as VMware, Microsoft Hyper-V, and RDP/Terminal Server.
  • Strong familiarity with Office 365, including mail management and troubleshooting.
  • Proficient in network and internet connectivity troubleshooting.
  • Experience with multi-factor authentication tools (e.g., Duo, Authy, Microsoft Authenticator).
  • Highly organized and process-driven.
  • Technologically curious and adaptable.
  • Strong integrity and ability to handle confidential information.
  • Collaborative and flexible with a consultative mindset.
  • Detail-oriented with a commitment to high-quality results.
  • Able to balance tactical execution with strategic thinking.
  • Service-oriented with a focus on enhancing customer experience.
  • Primarily desk-based work using computer systems.
  • Occasional lifting (up to 20 pounds) for office or IT equipment.
  • Occasional crawling, kneeling, and squatting.
  • Frequent use of computer (keyboard/mouse) and phone.
  • Regular visual inspection and data analysis.
  • Daily travel by car to client sites within LA County; occasional air travel may be required.
  • Occasional exposure to outdoor conditions during travel.

Nice To Haves

  • Exposure to SharePoint and Azure services is highly desirable.
  • Experience with VoIP deployment and VLANs is a plus.

Responsibilities

  • Provide daily support for corporate clients across local and wide area networks.
  • Maintain and optimize existing IT environments, ensuring reliability and performance.
  • Troubleshoot, analyze, prioritize, and resolve technical issues in collaboration with internal teams.
  • Support and administer Azure-based servers and services.
  • Configure and manage Intune tools, including device policies, application deployment, and compliance settings.
  • Implement and maintain conditional access policies.
  • Assist with Group Policy administration and rollout.
  • Provide moderate-level support for Active Directory environments.
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